Refund Policy
Effective October 11, 2026
Buyer’s remorse? It happens. You can request a full refund within 14 days of any charge. This applies to Annual subscriptions (including renewals) and One-Year plans. After 14 days, charges are generally non-refundable, except where the law requires otherwise.
To request a refund, email us at hello@whimsygardener.com or use the “Request a refund” link on your Paddle receipt. Refunds are processed through Paddle, our payment provider, and go back to your original payment method. They may take several business days to appear.
When a purchase is refunded, your Pro access ends and your account returns to the Free plan, and free-plan limits apply. Your garden data stays in your account, unless you choose to delete it.
Cancel an Annual subscription any time in Account → Subscription. You keep Pro until the end of the period you’ve paid for.
Nothing in this policy limits any refund or cancellation rights you have under applicable law.